Frequently Asked Questions
Answers to common questions about our bookkeeping services, process, and support.
Questions & Answers
Frequently Asked Questions
GENERAL QUESTIONS
What types of businesses do you work with?
We specialize in bookkeeping for small businesses across a range of industries, including contractors, consultants.
Do I need to be local to use your services?
No! We work with clients remotely using secure, cloud-based tools. You can access your financial information anytime, anywhere.
How do I get started?
Simply contact us for a free consultation. We’ll discuss your needs and recommend the best bookkeeping solution for your business.
SERVICE & PROCESS QUESTIONS
What does monthly bookkeeping include?
Monthly bookkeeping includes categorizing transactions, reconciling accounts, preparing financial statements, and providing regular reports.
Can you help with payroll and taxes?
Yes! We offer payroll support and tax preparation assistance to keep your business compliant and organized.
How do you keep my financial data secure?
We use secure, encrypted cloud-based software and follow best practices to protect your sensitive information.
PRICING & PAYMENT QUESTIONS
How much do your services cost?
We offer clear, flat-rate packages based on your needs. Contact us to schedule a free consultation.
What forms of payment do you accept?
We accept ACH and credit cards.
SUPPORT & COMMUNICATION QUESTIONS
How do I contact my bookkeeper?
You’ll have direct access us via email, phone, or our secure client portal.
How quickly do you respond to questions?
We aim to respond to all inquiries within one business day.
What if I have an urgent issue?
Our standard hours are Monday – Friday, 9:00 AM – 4:00 PM EST. We will try to respond as soon as possible.
Still Have Questions?
We’re here to help. Contact us anytime for more information or to schedule your free consultation.